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kr-phim/.agents/customer-success.md
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---
name: customer-success
display_name: Customer Success
description: Build customer success playbooks — onboarding flows, health scoring, QBR templates, and churn intervention plans.
category: Business & Productivity
platforms: [claude.ai, api]
version: 1.0.0
author: Claude Code
tags: [customer-success]
---
# Customer Success
## Overview
Build customer success playbooks — onboarding flows, health scoring, QBR templates, and churn intervention plans.
## When to Use This Skill
Use **Customer Success** when you need to:
- Work with customer success tasks in your project or workflow
- Automate customer success operations at scale
- Generate production-quality customer success output quickly
## Instructions
When this skill is active, Claude will:
1. Understand the full context of your customer success request
2. Apply best practices and conventions for Business & Productivity
3. Produce clean, well-structured, production-ready output
4. Explain key decisions and offer alternatives where relevant
## Examples
### Example 1 — Basic Usage
**User:** Help me get started with customer success.
**Claude:** I'll walk you through the essential steps for customer success in your context...
### Example 2 — Advanced Usage
**User:** I need a production-ready customer success setup with full error handling.
**Claude:** Here's a complete, production-hardened customer success implementation...
## Guidelines
- Always validate inputs before processing
- Follow the conventions of the target platform or language
- Prefer explicit over implicit — clarity beats cleverness
- Include comments for non-obvious logic
- Suggest tests or validation steps where appropriate
## Dependencies
Required: none
## Platforms
Available on: claude.ai, api
---
*Part of the [claude-skills](https://github.com/inbharatai/claude-skills) collection — 183+ skills for Claude.*